Return & Refund Policy

If a fragrance arrives damaged, incorrect, or you are not satisfied with your purchase, you may request a return or exchange within 7 days of delivery.

Eligibility

• The product is unused, unopened, and in its original packaging.
• The request is made within 7 days of the delivery date.
• Proof of purchase, such as the order number, is provided.

How to request a return

Send a message from the Contact page or reach out on WhatsApp with your order number and the reason for the return. Once approved, you will receive instructions for sending the item back.

Refunds

Approved refunds are processed to the original payment method, or as store credit for cash-on-delivery orders, within 5 to 10 business days of the returned item being received.

This is placeholder return and refund copy for a demo store. Update it to match your actual policy before launch.